Support
Need help, found a bug, or have an idea to make Hangeul Blocks better? We'd love to hear from you — we usually reply within 2–3 business days.
Frequently asked questions
Is Hangeul Blocks free?
Yes. Five game modes are free forever. A single one-time Premium purchase ($1.99) unlocks all advanced modes and reading challenges and gives you unlimited review. There is no subscription.
I bought Premium but it isn't unlocked.
Open the app's Settings (gear icon, top-right of the Home screen) and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the purchase. If it still doesn't unlock, email us and we'll sort it out.
How do I restore my purchase on a new device?
Sign in to the new device with the same Apple ID, install Hangeul Blocks, then go to Settings → Restore Purchases. A one-time purchase carries over at no extra cost.
Will my progress sync across my devices?
Yes, if you're signed in to iCloud on each device. Progress syncs automatically through your private iCloud account. Make sure iCloud Drive is enabled in iOS Settings.
Do I need to know Korean to start?
Not at all. The entire app is in English and designed for complete beginners. You'll learn how Korean letters (jamo) combine into syllables from the very first game.
Does the app show ads or track me?
No. Hangeul Blocks shows no ads and does not track you. The app has no accounts and collects no personal information — your learning progress stays on your device and in your own private iCloud. See our Privacy Policy for details.
The audio isn't playing.
Check that your device isn't in silent mode and the volume is up. If your device is connected to Bluetooth audio, confirm the right output is selected. If problems persist, try restarting the app, then contact us.
How do I request a refund?
Purchases are handled by Apple. Refund requests go through Apple at reportaproblem.apple.com.
System requirements
- iPhone running iOS 16.0 or later
- An iCloud account (optional) for cross-device progress sync